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- Email Now:digidesksolution@gmail.com
Effective Date: July 21, 2025
1. Introduction
At DigiDeskSolution, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website (www.digidesksolution.com) or use any of our services. By interacting with our website or engaging our services, you agree to the practices described in this policy.
Our services are designed to support businesses through virtual assistance, and in the process, we may collect information that helps us understand your needs and provide a tailored experience. We ensure that your data is handled transparently, securely, and in full compliance with applicable laws.
2. Information We Collect
We may collect various types of information depending on how you interact with our website or services. This includes:
- Personal Information: such as your full name, email address, phone number, business name, and job title when you contact us, request a quote, or subscribe to updates.
- Billing and Payment Details: if you purchase a service, we collect necessary billing information including name, address, and transaction details. Payment data is processed securely through third-party payment gateways.
- Technical Data: including your IP address, browser type, operating system, pages viewed, time spent on the website, and referring URLs. This helps us understand user behavior and improve our website performance.
- Cookies and Tracking Tools: small files stored on your device that enhance your experience and help us track usage statistics. You can modify your browser settings to refuse cookies, though it may affect site functionality.
3. How We Use Your Information
We use the information we collect to operate effectively and deliver the best experience possible. The data you provide enables us to respond to inquiries, provide service updates, and manage client relationships. Specifically, your data may be used to:
- Respond to questions or requests
- Deliver and manage our virtual assistant services
- Send transactional and administrative emails
- Improve our website, services, and client communication
- Analyze website traffic and user behavior
- Send promotional materials (only if you have opted in)
We will only use your information for the purposes for which it was collected unless we reasonably believe we need to use it for another reason that is compatible with the original purpose.
4. Sharing and Disclosure of Information
DigiDeskSolution does not sell, rent, or lease your personal information to third parties. However, we may share your data with trusted service providers who perform functions on our behalf, such as website hosting, email marketing, analytics, and payment processing. These partners are obligated to maintain confidentiality and use your information solely to assist us in providing our services.
In certain circumstances, we may also disclose your data if required to comply with legal obligations, enforce our Terms of Service, protect our rights or property, or prevent fraud or security issues.
5. Data Retention and Security
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Once data is no longer needed, it is securely deleted or anonymized.
We take data security seriously. Our systems use encryption, secure servers, and strict access controls to prevent unauthorized access, disclosure, alteration, or destruction of your information. While we do our best to protect your data, no transmission over the internet or electronic storage method is 100% secure.
6. Your Rights and Choices
As a user, you have the right to control your personal information. You may:
- Request access to the personal data we hold about you
- Ask us to update, correct, or delete your information
- Withdraw consent where we are relying on it
- Opt out of receiving promotional communications at any time
To exercise any of these rights, please contact us using the details provided in the Contact section below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
7. Cookies and Tracking Technologies
Our website uses cookies to personalize content, remember user preferences, and analyze traffic. Cookies help us understand how visitors interact with our content so we can improve functionality and user experience. You can control cookie settings through your browser and choose to accept or reject them. Please note that disabling cookies may impact certain features of the site.
8. Third-Party Websites
Our website may contain links to other websites that are not operated or controlled by DigiDeskSolution. We are not responsible for the privacy practices, content, or policies of any third-party sites. We encourage you to read the privacy policies of those websites before sharing any information with them.
9. Children’s Privacy
DigiDeskSolution’s services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such data unintentionally, we will take appropriate steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant updates, we will revise the “Effective Date” at the top of this page. We encourage you to review this policy regularly to stay informed about how we protect your data.
11. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us:
DigiDeskSolution
Email: digidesksolution@gmail.com
Phone: +91 79993 27390
Website: www.digidesksolution.com